FREQUENTLY asked questions (FAQs)
A summary of questions:
1) "How do we start ordering our invitations?"
2) "How do I know what words to include in our English / Chinese invitation?"
3) "How long will it take to print the invitations?"
4) "What is your minimum print order quantity?" / "Do you print less than 30pcs?"
5) "Can we use our own design?"
6) "Can you do customised designs?"
7) "What kind of paper do you offer?"
8) "What kind of foil colours do you offer?"
9) "Do you do e-invites?"
1) "How do we start ordering our invitations?"
STEP 1 - Explore the link below to see what we have in our invitation collection:
STEP 2 - Once you've decided on a design, kindly place the order directly online.
STEP 3 - Please follow the instructions available at checkout to make payment. A confirmation email will be sent to you once the order is processed. Kindly note that full payment is required before commencement of design and production works.
STEP 4 - A wedding details form will be sent to you in the same email, please inform the team once it's filled up!
STEP 5 - Sit back and relax! We'll start drafting your invites within 3 - 5 days.
2) "How do I know what words to include in our English / Chinese invitation?"
Not to worry! Once order has been confirmed, an email with a link to our Wedding Details google form will be sent over to you.
Kindly let us know once the form has been filled and we'll draft it up soonest possible.
- Please find a reference of the Chinese invitation in horizontal and vertical formats HERE.
3) "How long will it take to print the invitations?"
PRODUCTION LEAD TIMES
Please note that the timeline for standard collection orders is approximately 3 to 4 weeks (1 week for confirmation of draft, 2 to 3 weeks for production).
For rush orders that require a shorter lead time (1.5 week upon approval of artwork), we charge an additional expedition fee at $50 (excl. GST).
4) "What is your minimum print order quantity?" / "Do you print less than 30pcs?"
Yes we do! Our minimum quantity starts from 10pcs, please find our small quantity prints options here:
5) "Can we use our own design?"
Yes absolutely! We offer Print Your Own Design (PYOD) services for couples who want to add their own personal touch to their cards, it is available in A6, A5, DL and Square (155 x 155mm) sizes.
Each order comes with complimentary cream envelopes.
6) "Can you do customised designs?"
Yes we do, kindly email us via the contact us form.
Our design fee for customised design will be $300 (excl. GST) onwards and it will take about 2 - 3 months, depending on the design. Production fees will be dependant on what's included in the design.
To accelerate the process, please be as detailed as possible with what you're looking for in the email, by including the following:
1) Images of References
2) Mood board / themes
3) Dimensions
4) Special paper requirements (if applicable)
5) Single or double side printing
6) Foil stamping requirements (if applicable)
7) "What kind of paper do you offer?"
We offer premium matte cotton textured cards in 300gsm, available in white and off-white.
8) "What kind of foil colours do you offer?"
Please find a reference of our foil colours below:
9) "Do you do e-invites?"
For our standard invitations, e-invites will be an add on of $40 (excl. GST).
We also offer other option as well: